What Is AI Orchestration?
AI orchestration is the software layer that coordinates multiple AI components — routing user requests to the right model or agent, managing shared state and memory, handling errors and retries, and ensuring the overall system produces coherent results. It's the conductor of the AI orchestra.
Why Do Business AI Systems Need Orchestration?
Any system with multiple AI components needs orchestration. A customer service platform might use one model for intent classification, another for response generation, a third for sentiment analysis, and guardrails for safety checking. The orchestrator routes each request through the right sequence of components, manages context between them, and handles edge cases like timeouts or conflicting outputs.