Proof of Impact

Case Studies

Real results from real deployments. Every case study includes specific ROI data, timelines, and metrics — because the only proof that matters is production performance.

Empowerment EngagementLegal Services10 days from kickoff to production

How a Regional Law Firm Deployed AI Document Analysis in 10 Days

Contract review bottleneck — senior attorneys spending 15+ hours/week on document analysis instead of billable client work.

95% reduction

Contract review time

$1.2M

Annual capacity increase

99.2%

Accuracy rate

10 days

Time to production

“We went from skeptical to dependent in two weeks. The AI catches nuances our junior associates miss, and it never gets tired at 2 AM before a closing.”

Managing Partner, 45-Attorney Regional Firm
Growth EngagementE-Commerce / Retail3 months (Growth engagement)

E-Commerce Brand Cuts Customer Service Costs 62% with Multi-Agent AI

Customer service costs scaling linearly with order volume. 12-person support team struggling with response times, inconsistent quality, and weekend coverage gaps.

62%

Support cost reduction

< 30 seconds

First-response time

+18 points

CSAT score improvement

78%

Tickets handled autonomously

“The AI handles 78% of tickets without human touch — and customers rate it higher than our human agents. We went from dreading Black Friday to looking forward to it.”

Head of Operations, D2C E-Commerce Brand, 50K Monthly Orders
Growth EngagementSaaS / Technology3 months (Growth engagement)

B2B SaaS Company Boosts Onboarding Completion from 68% to 89% with AI Agent Team

68% onboarding completion rate with 4x higher churn for incomplete users. 3-person CS team couldn't personalize onboarding for 200+ monthly signups across different company sizes and use cases.

68% → 89%

Onboarding completion

57% faster

Time to first value

71% → 84%

90-day retention

$520K

Net revenue impact

“We tried three different onboarding tools before AffixedAI. They all treated onboarding like a checklist. AffixedAI treated it like a conversation. Our completion rate went from 68% to 89%.”

VP of Customer Success, B2B SaaS Company, 2,400 Customers
Empowerment EngagementHealthcare14 days (Empowerment engagement)

Dermatology Practice Cuts Patient Wait Times 82% with HIPAA-Compliant AI Intake

300+ intake forms per week processed manually across 3 locations. 3.8% data entry error rate causing insurance claim denials. 22-minute average patient wait times hurting reviews.

92% reduction

Data entry time

3.8% → 0.3%

Error rate

22 min → 4 min

Patient wait time

4.1 → 4.6 stars

Google review rating

“Our front desk staff were spending half their day typing data from forms. Now the AI handles it before the patient walks in. The $7,500 investment paid for itself in the first month.”

Practice Administrator, Multi-Location Dermatology Practice
Growth EngagementProfessional Services3 months (Growth engagement)

60-Person Consulting Firm Recovers $1.16M in Lost Productivity with AI Knowledge Base

Consultants spent 6.2 hours/week searching across 4+ systems. 35% deliverable duplication rate. New hires took 4-6 months to become productive. Knowledge left when senior partners departed.

77%

Search time reduction

31% → 44%

Proposal win rate

75% faster

New consultant ramp time

94%

Weekly active usage

“We had 8 years of brilliant work locked in SharePoint folders that nobody could find. Now any consultant can ask a question in Slack and get a synthesized answer with source citations in 30 seconds.”

Managing Director, 60-Person Management Consulting Firm

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