What Is Agentic AI?
Agentic AI describes AI systems that act autonomously toward goals — planning their approach, executing actions across multiple tools and systems, evaluating results, and adjusting their strategy. Unlike chatbots (which respond to prompts) or copilots (which assist humans), agentic AI systems independently manage complete workflows. According to Gartner, by 2028 at least 15% of day-to-day work decisions will be made autonomously through agentic AI.
Four capabilities define agentic AI:
- Planning — Breaking complex tasks into sequenced steps
- Tool use — Interacting with databases, APIs, email, CRMs, and other systems
- Memory — Maintaining persistent context across interactions
- Autonomy — Operating independently within defined boundaries
How Does Agentic AI Transform Business Operations?
Agentic AI is the foundation of multi-agent systems where specialized AI agents collaborate on complex business processes — from customer onboarding to supply chain optimization. AffixedAI deploys agentic systems using pre-built modules that can be customized to each client's workflows. Read our complete guide to agentic AI for a deeper technical breakdown.